In-Running Bets Voided at Betfair


Customer department apologizes

After a serious technical glitch during racing at Leopardstown this week, which cast a shadow of shame over online betting exchange Betfair, the company was forced to suspend the market pending an investigation that in the end resulted in the firm voiding all bets on the event.

With a great number of disgruntled punters after an incredible run on the outcome of the Woodiesdiy Christmas Hurdle race, the company is bound to face a lot of complaints. The glitch consisted of a total of GBP 1 642 094 matched at 28-1 on Voler La Vedette, a clear contender to win early on in the race. If the money had been matched, Betfair would have been faced to paying out hundreds of millions.

Apologizing for the error, Betfair customer service issued the following statement:

"Customers betting in-play on this race will have seen that Voler La Vedette was available to back at 29 when the in-running market was suspended, and that a considerable sum was matched on the clear winner at that price.

"An investigation has revealed that this was due to an obvious technical failure which allowed a customer to exceed their exposure limit.

"In accordance with our terms and conditions, all in running bets on this race, both win and place, will be made void.

"We fully appreciate the dissatisfaction this will cause many customers, and apologise for a very poor customer and betting experience."

Sports Society News General Sportsbook News

Login to post a comment:


 
 

Click Here to register a new account

What's going on right now!

4mins ago someone from us flag United States read article Manchester City vs Wolverhampton Premier League betting preview

Sports Community

Share this page on:
Follow LSB on:
Follow LSB

Join Now for full access

In the last 24h

Totals

  • New Members
    3
  • Members Online
    10
  • Guests
    1,250



eighteen plus only

Follow LSB on Facebook Follow LSB on Twitter Follow LSB on Pinterest Follow LSB on Google plus